Spotify’s AI-generated playlists, group sessions, real-time lyrics, and other features have made it popular among music fans. The app experience, particularly on iOS devices, is maybe the one thing that falls short. Users have complained that the Spotify app frequently pauses or stops operating altogether.
Spotify is installed on the phones of most, if not all, music fans. It’s a well-known music streaming service that offers a wide range of music genres, as well as top singles from well-known albums and artists. Spotify is primarily a music streaming service, but tracks may also be downloaded for offline listening.
On an iPhone, using Spotify is as straightforward as using any other web programme. Everything should function as expected as long as you’ve completed all of the requirements, such as signing into an active Spotify account. If you’re having problems utilising this music streaming platform on your new iPhone, I’ve compiled a list of helpful tips for you to try. Continue reading to learn what to do if Spotify isn’t working on your new iPhone 11.
Before continuing on, have a look at our troubleshooting pages to see if there are any other issues that need to be addressed.
If those sudden crashes are keeping you from listening to your favourite songs and podcasts, you can quickly address the problem with a few troubleshooting tweaks. We’ll start with the less difficult selections and work our way up to the somewhat more difficult ones. Let’s get started.
1. CHECK INTERNET CONNECTION
To stream music and podcasts, Spotify requires an active internet connection. As a result, you’ll need to make sure your iPhone’s mobile data or Wi-Fi connection is stable. The experience will be ruined by slow and intermittent internet access. Run a fast speed test on your iPhone a few times to get an idea of how strong your internet connection is.
- Tap Settings from your Home screen.
- Select Wi-Fi.
- Tap the Wi-Fi switch to the OFF position.
- After about 30 seconds, tap the switch again to turn Wi-Fi back ON.
Spotify may not be operating due to internet issues ranging from sluggish to no internet connection. Refreshing your iPhone’s wireless internet connection might help clean up odd internet difficulties. This can be accomplished in a variety of ways. The Wi-Fi toggle is a good place to start. Here’s how to do it:
2. RESTART YOUR IPHONE
If the internet is working properly but you’re still experiencing problems using the Spotify app, restart your iPhone.
Press and hold the Sleep/Wake button and the Volume Up or Volume Down button at the same time on an iPhone X or later, then use the slider to turn off your iPhone. Press and hold the Sleep/Wake button on earlier iPhones until the slider displays, then use it to turn off your phone.
Any programme can become unstable at any time, which can lead to a variety of problems. The programme may still load or open in certain circumstances, but it will not function properly. Otherwise, it is completely useless. If you’ve lately launched the Spotify app on your phone and haven’t yet dismissed it, it’s most likely been suspended. In this situation, unless you terminate the app, you may not be able to use it again. This is the time to force Spotify to shut on your iPhone 11.
3. SIGN OUT AND SIGN IN
If you’ve been logged out of Spotify for whatever reason, the app may not function correctly. In such cases, you can try logging out of all devices and then logging back in to see if it helps. Here’s how to do it.
Step 2: Click on your profile icon in the top right and choose Account from the list.
Step 3: Scroll all the way down to the bottom of the page and click on the ‘Sign out everywhere’ button.
Now go ahead and sign in again to see if the app works fine now.
4. CLEAR SPOTIFY CACHE
Spotify, like any other streaming service, stores cache data, which contains music you’ve already listened to. This aids the app in reducing buffering and conserving bandwidth on music you listen to frequently. However, like with most cache data, there’s no way of knowing when it may become damaged. When this happens, you may notice odd behaviour from the programme, such as it halting your music or crashing unexpectedly.
Thus, you can try purging Spotify’s cache data to eliminate the problem. Here’s how.
Step 1: Launch the Spotify app on your iPhone. Tap on the gear icon in the top right corner to open Settings.
Step 2: Go to Storage settings and tap on the Delete cache button to remove Spotify cache.
5. UPDATE SPOTIFY
Now is an excellent opportunity to upgrade Spotify if you haven’t done so recently. That’s because software upgrades frequently include a slew of new features and bug fixes. It’s conceivable that the Spotify version you’re using has become unstable, and that upgrading the app to the most recent (and therefore more stable) version will restore Spotify’s functionality.
6. REINSTALL THE APP
If none of the above options worked, you might try reinstalling the Spotify app. It’s worth noting that this will erase all Spotify data from the iPhone, including offline downloads and login information. After reinstalling the app, sign in and wait a few minutes for your playlists and favourites to appear. You’ll have to re-download the tracks you want to listen to offline, of course.
7. UPDATE IOS
Spotify suggests upgrading your iPhone in addition to updating the app for the best experience and to resolve any compatibility concerns. OS upgrades, like app updates, include bug fixes and performance enhancements to improve your iPhone experience.
Launch the Settings app and go to General to update your iPhone. To check for new updates, go to the Software Updates option.
Interrupting you while listening to music is probably the last thing you want. It’s the latest power drain issue or sound difficulties while playback that’s causing the problem. Recently, iOS users have had difficulty using the Spotify app. Rest certain that the options listed above should assist you in resolving the problem.